How to Block Your Stolen/Lost Mobile Phone in Pakistan:

If your mobile phone is lost or stolen, you can take quick steps to block it:

1. Online:

Follow the online complaint instructions provided by CPLC [Citizen Police Liaison Committee] on the CPLC Website.

2. Call:

Contact the following helpline numbers:

  • CPLC (Citizen Police Liaison Committee): 021-35662222
  • Police (Rescue 15): 15
  • PTA (Pakistan Telecom Authority): 0800-25625

Provide basic information and your lost mobile's IMEI number. Authorities will request all mobile operators to block this IMEI on their networks.

3. Fax:

Send your complaint via fax to CPLC at 021-35683336.

4. Email:

You can also email your complaint to PTA at

What is IMEI?

IMEI (International Mobile Equipment Identity) is a unique number for every GSM mobile phone. It can be found under the phone's battery, on the warranty card, or by dialing *#06# on the phone. GSM networks use the IMEI to identify valid devices, making it possible to block a stolen phone from accessing the network. If your phone is stolen, calling the authorities and instructing them to block the phone using its IMEI number makes it unusable, even if the SIM card is changed.